Terms and conditions
Money Back Guarantee
You can return your Tennis Ball Dryer within 30 days of purchase and we will refund you the total of your order,
When you submit your order, you will automatically be redirected to our PayPal UK payment page. You can pay by Credit Card/Debit Card or by using a PayPal account. You do not need to have a PayPal account to make a purchase. We use Mals shopping cart which is an SSL secure server with McAfee hacking protection and Thawte security. Once you have entered your product selection and standard name and address details in the shopping cart, you will be directed to the secure Paypal payment page to complete your order.
No private or payment details are obtained or kept by Aspect Sports.
Once you have submitted your payment details, you will automatically be redirected back to the Aspect Sports website (www.tennisballdryer.com ).
Acceptance of your order
Once your order is accepted, and the contract is made, we send you an e-mail acknowledging or otherwise confirming receipt of your order, or if we do not send such an e-mail, when we despatch the goods or the first installment of the goods to you.
Sale and Purchase
On acceptance of your order, we agree to sell to you and you agree to purchase from us the goods specified in the contract documents.
All payments are made through the Paypal secure server. Payments can be made with credit cards, debit cards or with a Paypal account. A Paypal account is not required to make a payment.
In general, if an order is placed and payment has been received by 12:00 noon on a business day, Aspect Sports will package and arrange delivery via the Royal Mail (UK) or by a chosen courier on the same business day. If the order and payment is received after 12:00 noon, shipping will occur on the following business day. Aspect Sports will inform the customer via e-mail of the transfer. In exceptions (especially if the products are out of stock or if large orders are being ordered) there can be a difference of up to 15 business days between receipt of payment and delivery.
Failure to Receive the Goods
If delivery is attempted within our stated delivery hours and you are not present to collect the goods or you unreasonably refuse to take delivery of the goods, then we may charge you our reasonable costs of returning the goods to the depot, our reasonable costs of storage, and our reasonable charge for re-delivering the goods at another time. We will give you the option of collecting the goods from our depot or requesting further delivery attempts (at reasonable charge). We will store the goods for a maximum of 2 months, after which we may sell the goods and account to you for the proceeds less our reasonable storage costs.
All deliveries must be signed for before our carrier will release them to you. Signing for delivery is for simple proof of receipt purposes and will not affect any of your other rights. Please make sure you keep the packing list enclosed with your goods, as this will be important if you are returning the goods later on.
When you receive the goods you should immediately inspect them for damage and faults, and you should inform us by end of the following working day if you do not consider that you have received the goods you ordered, and within 7 working days of receipt of the goods if you consider that the goods are faulty or damaged, otherwise the goods will be considered to have been correctly delivered, free from damage or faults and in good working order. This will be without prejudice to any damage or fault you could not have discovered on reasonable inspection of the goods.
Risk in the goods shall pass to you on delivery.
We shall not be liable to you for non-performance or late performance of the contract due to any matter beyond our reasonable control, including (without limitation) war, threat of war, terrorism, riot, civil commotion, public demonstration, blockade, or sabotage, the act of any government, government authority or legislature, industrial action (including our own employees), lightning, fire, explosion, storm, flood, earthquake, accumulation of snow or ice, or drought, shortages (including of fuel, utilities, and raw materials), vandalism, theft and other criminal action, interruption or failure of utilities, or anything of a similar nature affecting our carriers, sub-contractors or suppliers. If any such events mean that we have insufficient stocks or supplies to meet all of our contracts with you and other customers, we may decide in our sole discretion which contract to fulfil.
To cancel your order, please telephone Aspect Sports on +44 (0)1428 643500. As orders are usually dispatched on the same day or purchase, it is imprtant to contact us immediately to avoid your order being sent. If however you order has been dispatched, please return your order to Aspect Sports via recorded mail, with your order number, name and contact details. On receipt of the returned goods, a refund for the order, excluding postage will be debited to your account.
Aspect Sports are not able to supply any of the goods for genuine reasons beyond our control, for instance, because we did not have the goods in stock, or sufficient goods in stock to meet all our orders, and we are not able to obtain the goods from our suppliers at all or in time to meet the delivery timescales; or
If for any reason you wish to return your goods to Aspect Sports, please return to Aspect Sports within 30 days of purchase.
A refund of the original order will only be possible, if the returned goods are undamaged. It is not possible to refund any customers, if the returned products are damaged or marked. If you believe your products are damaged when delivery has been received, you must notify Aspect Sports by no later than the followign working day and return to Aspect Sports with the original packaging.
Before you return a product to Aspect Sports, please contact us to obtain a returns reference number. When returning the products, please also include the invoice or a copy of the invoice to allow us to accurately process the return. It is recommended that you use a traceable and insurable form of mail for return shipments.
We may change these sale conditions at any time, and any changes will take effect on the date they are posted on our web site. Those changes will not affect any orders you submitted before the change.